Privacy Policy

Last Updated: 29 September 2026

Chezy Industries Sdn. Bhd. (“Chezy Industries”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data you provide to us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website, communicate with us, submit an enquiry, request information about our products or services, or otherwise interact with Chezy Industries.

We are committed to handling personal data responsibly and in accordance with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (PDPA) and applicable regulations, standards and requirements.

1. Personal Data We May Collect

Depending on how you interact with us, we may collect personal data including:

Your name;
Company or organisation name;
Job title or position;
Email address;
Telephone or mobile number;
Business or correspondence address;
Information submitted through our website contact or enquiry forms;
Product, quotation or service enquiries;
Communications and correspondence between you and Chezy Industries;
Technical information such as IP address, browser type, device information and website usage information; and
Any other information that you voluntarily provide to us.

Where possible, we will only collect personal data that is reasonably necessary for the relevant business or communication purpose.

2. How We Collect Personal Data

We may collect your personal data when you:

Visit or use our website;
Submit a contact or enquiry form;
Contact us by email, telephone or other communication channels;
Request a quotation, product information, technical information or other assistance;
Communicate or conduct business with us as a customer, supplier, contractor or business partner;
Attend meetings, exhibitions, events or other activities involving Chezy Industries; or
Otherwise voluntarily provide information to us.

Certain technical information may also be collected automatically through cookies, server logs and similar technologies when you access our website.

3. How We Use Your Personal Data

We may process and use your personal data for purposes including:

Responding to your enquiries and requests;
Providing information regarding our products and services;
Preparing quotations and handling orders or business transactions;
Providing customer service and technical support;
Communicating with customers, suppliers, contractors and business partners;
Managing our business relationships;
Improving our website, products, services and customer experience;
Maintaining the security and functionality of our website and information systems;
Maintaining internal administrative and business records;
Fulfilling contractual obligations;
Complying with applicable laws, regulations and legal requirements;
Protecting our legal rights, interests and property; and
Other purposes directly related to our business activities where permitted by law.

Where required under applicable law, we will obtain the appropriate consent before using personal data for a purpose that requires such consent.

4. Disclosure of Personal Data

We do not sell or rent your personal data.

Where reasonably necessary, we may disclose or provide access to personal data to:

Our employees and authorised personnel;
Related or affiliated companies, where applicable;
Website hosting, IT, email and technical service providers;
Professional advisers, including auditors, accountants and legal advisers;
Contractors, suppliers and service providers supporting our business operations;
Government agencies, regulatory authorities, law enforcement authorities or other parties where required by law; and
Other parties where you have authorised the disclosure or where disclosure is otherwise permitted by applicable law.

Where third-party service providers process personal data on our behalf, we take reasonable steps to ensure that appropriate data protection and confidentiality measures are in place.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, understand how visitors use our website and enhance the user experience.

Cookies are small data files stored on your device when you visit a website. Depending on the technologies used on our website, cookies may be used for essential website functions, preferences, analytics or other related purposes.

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality or performance of some parts of our website.

6. Third-Party Websites

Our website may contain links to websites or online services operated by third parties.

Chezy Industries is not responsible for the privacy practices, security, availability or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

7. Protection and Security of Personal Data

We take reasonable administrative, organisational and technical measures to protect personal data against:

Unauthorised access;
Unauthorised disclosure;
Misuse;
Loss;
Modification; and
Destruction.

However, no method of electronic transmission or data storage is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. Retention of Personal Data

We will retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to meet our business and operational requirements, or to comply with applicable legal, regulatory, accounting or reporting obligations.

When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to applicable legal requirements.

9. Your Rights

Subject to applicable Malaysian law and any permitted limitations or exceptions, you may have rights in relation to your personal data, including the right to:

Request access to personal data held about you;
Request correction of inaccurate, incomplete or outdated personal data;
Withdraw consent where processing is based on your consent, subject to applicable legal or contractual restrictions;
Request information regarding the processing of your personal data; and
Exercise other applicable data protection rights available under Malaysian law.

To exercise an applicable right or submit a privacy-related enquiry, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

10. Personal Data of Minors

Our website, products and services are primarily intended for businesses and individuals engaging with us for legitimate commercial or professional purposes.

We do not knowingly seek to collect personal data from children through our website. If we become aware that personal data relating to a minor has been provided to us in circumstances requiring parental or guardian consent, we will take appropriate steps in accordance with applicable law.

11. International Transfer of Personal Data

Where necessary for our business operations or use of service providers, personal data may be stored, processed or transferred outside Malaysia.

Where such transfers occur, we will take reasonable steps to ensure that the personal data is handled in accordance with applicable Malaysian data protection requirements.

12. Changes to This Privacy Policy

Chezy Industries may amend or update this Privacy Policy from time to time to reflect changes to our business practices, website, technologies or applicable legal requirements.

Any updated Privacy Policy will be published on this website together with the revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we handle personal data.

13. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or the way Chezy Industries handles your personal data, please contact:

Chezy Industries Sdn. Bhd.

Address: No 22, Jalan Uranus AK U5/AK, Taman Subang Impian, Seksyen U5, 40150, Shah Alam, Selangor Darul Ehsan, Malaysia.
Email: admin@chezy.com.my
Telephone: 03-7859 9499
Website: https://chezy.com.my/